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FAQ - Frequently Asked Questions

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Ecommerce fact sheet
Who needs a web site?
What is necessary to have a web site?
What is a domain name [web site address - URL]?
What is a web site host?
How much does it cost to setup a web site?
Can I have e-mail addresses /auto responders?
Why do you need a web site manager.
How many pages will I need?
Who actually owns my web site?
Will my web site be listed in the search engines?
How can people find my web site?
How long does it take to build a web site?

Who needs a web site? You do if a web site can add value to your business. A web site promotes your business 24/ 7/ 365 to the world. A web page is literally one page where a web site is a collection of interlinked pages. A web page / site provides your customers with the information they need and the ability to contact and/or buy from you 24/ 7/ 365. Be assured your business is on the web even if you are not!	Top
What is necessary to have a web site? 1\ A domain name. (A domain name of the like www.12website.com/yourbusiness is included in the 5 page or 10 page package.) 2\ A web site host. 3\ Content - the information you want included eg. goods / services, prices, contact details etc.	Top
What is a domain name [web site address - URL]? My domain name is www.12website.com Should you choose the domain name registration and hosting option your web site address could be www.you.com. I chose the suffix .com because it is universal. The suffix .com.au is usually for Australia. Similarly .co.nz for New Zealand. Similarly .co.uk for Britain. Free domain name check. NOTE: You may have more than one domain name pointing to the same web site.	Top
What is a web site host? Your site will be hosted or housed on a web server which is a computer that has a constant and direct connection to the Internet. 12website.com will host your site on a professionally maintained web server. Think of a Web Host as the landlord of a mall (Server) who leases out shops. You can display your business in your shop and the Host maintains the building (Server). Similarly you rent space - build a display and the landlord makes sure the shop never closes.	Top
How much does it cost to setup a web site? 5 Page Web site AU~~$540~~ $450 inc gst. for the content of up to 5 pages. 12months free hosting + domain name - www.12website.com/yourbusiness consultation to determine your needs links to your e-mail your business name or logo online enquiry form up to 20 photos / images built in easy expansion plan optional extras listed here Custom Web site From AU$850 - showcase your products / services : 12months free hosting + domain name - www.12website.com/yourbusiness consultation to determine your needs links to your e-mail your business name or logo online enquiry form up to 30 photos / images optimised for search engine accessibility built in easy expansion plan optional extras listed here Custom web site / E-Commerce Dependent upon your needs. More info. Plans start from AUD$850 Demonstration - Shop Online	Top
Can I have e-mail addresses /auto responders? Yes. Mail can to addressed to your current e-mail address/s or with our domain plan you may have you@yourweb.com or sales@yourweb.com.au etc. Auto responders are available with our domain/ hosting plan.	Top
Why do you need a web site manager. Your choice if you want to update your web site yourself or 12website.com can update it for you. 12website Update. If you need to change your showcase I do it for you. Quicker and more economical than reprinting a brochure. 'U Update' plan. I provide up to 16 hours tuition so you can manage the growth of your web site. It is preferable that you do have intermediate computer skills for this option.	Top
How many pages will I need? We can start with a 3 to 5 page web site and grow with you as your business grows. 12website will assess your objectives and build a suitable site.	Top
Who actually owns my web site? You are the owner of your web site. We'll do the rest. For 12website.com to be successful our clients must be successful.	Top
Will my web site be listed in the search engines? Yes! We build your site search engine "friendly" and can list you in the major ones. It is pointless to have a great site that no one can see. Not all search engines work the same way and some need resubmission's. NOTE: Some search engines are now charging for site submissions. If you wish your site to be submitted to these the relevant charges will apply.	Top
How can people find my web site? As well as search engines there are numerous ways to promote your on line presence. These will be discussed with you and depend largely on what type of business you have.	Top
How long does it take to build a web site? 12website.com will complete your web site within 14 working days if your site presents no complications. What takes the time is the content. Some of the content you may like to provide is a scanned logo, digital photos, a mission statement, profile, contact info, an idea of what pages you would like and links to other sites.	Top